The purpose of the five thinking processes is to help one answer three question essential to achieving focused improvement:
- What to change?
- What to change to?
- How to cause the change?
- current reality tree
- conflict resolution diagram (a.k.a. evaporating cloud)
- future reality tree
- prerequisite tree
- transition tree.
Books
- Eliyahu M. Goldratt. It's Not Luck. ISBN 0884271153
- Eli Schragenheim. Management Dilemmas: The Theory of Constraints Approach to Problem Identification and Solutions. ISBN 1574442228
- Lisa J. Scheinkopf Thinking For a Change: Putting the TOC Thinking Processes to Use. ISBN 1574441019
- William H. Dettmer. Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement. ISBN 0873893700